Business Consulting
RMG Business Ventures, LLC. was created by Rob Grifka. Rob has built his expertise from many successful business ventures.
Rob founded Cure Water Systems, Inc. in 1991, from his parents house, with just $5,000 and some credit card debt. Telemarketing himself and using their garage as a warehouse, Cure Water Systems sold bottle-less water coolers to businesses as an alternative to the office cooler with a heavy 5 gallon jug on top. Within two years Rob took an office/warehouse in New York City. Over many years Rob hired several telemarketers, a few sales people and technicians to install these systems and service them with filter changes and necessary repairs.
(see Cure Water's original brochure here)
His revenue grew to $1,000,000 annually with extremely high profit margin‘s. For more than 15 years his telemarketing department generated over fifty B2B appointments weekly with companies of all sizes. Clients with 10 employees to thousands, some with over 100 retail locations such as Hugo Boss and Quicksilver. To handle this volume of business Rob's staff outsourced the installations for his large clientele across the country, including Alaska and Hawaii.
Since Rob was in the field meeting clients 60% of the time he had to perfect the techniques to manage a team of telemarketers, technicians, sales people and administrative staff from a distance. This is how he honed his skills in these areas.
Rob also started, built, and sold an office coffee service that amongst 150 other items - such as cups, sugar, plasticware, C-fold towels - he sold over 2,500 pounds of coffee per month. He did this by leveraging his extensive corporate clientele in the five boroughs of New York City. That business sold within one week after making only three phone calls to his competitors. This is a perfect example of Rob using his team of telemarketers to cross sell his water cooler clients.
Sharing his Success
In the process of running his businesses over the years, many owners sought Rob’s knowledge and assistance to run their own companies more efficiently and profitably. Rob has since guided many entrepreneurs, first as RMG Consulting and currently as RMG Business Ventures.
(see RMG Consulting's original brochure here)
Building Your In-House Telemarketing Operation:
Rob will show you how to build efficient In-house Telemarketing Operation:
Our areas of expertise
The in-house telemarketing consultation includes:
- Developing sales marketing strategies
- Building systematic methods for the complete sales process
- Creating systems to manage your work flow process
- Developing sales marketing strategies
- Building your own in-house telemarketing operation to generate new business, cross-sell and improve customer retention
- Maximizing your time management
In-House Telemarketing Consultation Process Includes:
- determining your company’s target markets buying leads
- creating a personalized database
- writing employment ads to attract telemarketers
- evaluating a telemarketer's résumé
- knowing who to hire and why, and what to pay them what to do before telemarketers start, including pitch writing,
- training tips and tracking sheets
- making sure appointments set are qualified and solid
Rob will personally hire, train and supervise telemarketers for a B2B appointment setting, lead generating or calling on existing clients for the purpose of cross- selling or customer service until they are working without the need of Rob’s daily supervision.
Time Management and Organizational Consulting
Rob will share his winning practices for streamlining routine operations to make daily work flow more systematic in order to increase revenue.
Time Management Consultation Process Includes:
- a hands-on assessment of your company
- time management training for executives and employees
- one-on-one meetings with each employee to evaluate their daily work flow to make sure it’s as effective as possible
- implementing targeted organizational procedures for sales and support staff creating a system of cross-selling to educate clients about all services offered
After thorough consultations with your executives and support staff, Rob will provide an in-depth assessment of your business. It will include the systems needed for greater efficiency and organization, as well as suggestions for re-distribution of responsibilities so that you and/or your key employees manage your time more productively to get the job done and achieve greater profits.
